For "Install-and-Run" offers, please be sure to follow the links we provide (Download directly after clicking on our link) and open any downloaded apps over an active internet connection for at least 2 minutes.
All other offers must be completed without deviation from the presented path:
If you have taken these steps and have not received your reward, please submit a ticket to our Customer Support through the "Reward Status" Menu (3 horizontal lines) at the Top Left of the offerwall in app and be prepared to submit 1-5 screenshots showing you have completed the instructions.
- Download for the first time
- Reach level or "action" without resetting Advertiser ID or setting "limit ad tracking" to on after downloading the app
- Most offers must be completed within 7-14 days from when you click on the offer.
Please be patient as the wait times will vary due to a variety of reasons. Also note that false proof submitted may result in a suspension without warning that may not be reversed. Tapjoy reserves the right to suspend a user at our discretion in accordance with the Tapjoy Terms of Service.
Note: My Tapjoy is no longer supported, but all the features of that app have been integrated in the offerwall via the new Menu at the top left.