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TitleSubmit a Support Request

Submit a Support Request

We get quite a lot of requests, so we must humbly ask that you please give us some time, while we get to you in a first come first served manner. 

To submit a Missing Currency Support Request, please follow the directions below.

While using an app

Most Tapjoy partners have an offerwall built right into the app. To submit a Support Request from within a partner's app:

  • Go back to the marketplace that presented you the offerwall.
  • Once on the offerwall, scroll to the bottom.
  • Tap on the hyperlink that says "Missing currency?". (it may say something slightly different)
  • Tap on the Select Offer button.
  • Choose the offer that you completed.
  • Fill in your email address, and a quick description.
  • Tap on the "Submit Support Request" button.